The role of AI in email marketing
- Smart subject selection AI analyses customer data and trends to generate relevant email topics that match your target audience. This means you no longer have to come up with what to write about yourself.
- Personalisation at scale AI can personalise emails based on customers' previous interactions, behaviour and preferences. This makes emails feel more relevant and increases the chance of conversion.
- Automation of email flows AI helps set up automated email sequences, such as welcome series, repeat purchase campaigns and abandoned cart emails. This saves time and increases the effectiveness of your campaigns.
- A/B testing and optimisation AI can automatically test different versions of emails and determine which performs best. This helps improve your open rates and click-through rates.
- AI agents for advanced content creation Instead of having standard AI tools generate individual emails, you can train an AI agent that understands how your company communicates. This ensures the copy doesn't feel generic or distant, but fits your brand and tone of voice completely.
From generic AI to trained AI agents
- Learns your tone of voice and writing style.
- Understands your target audience and chooses relevant topics.
- Can set up complete email campaigns based on your strategy.
How to use AI concretely for email marketing
- Define your strategy Before you deploy AI tools, it's important to be clear about what you want to achieve with your email marketing. Do you want to generate more leads? Inform your customers better? Or stimulate repeat purchases?
- Use AI for subject selection and content creation AI can help come up with email topics and write copy. You can, for example, ask ChatGPT for ideas for a newsletter series or a personalised email campaign.
- Implement an AI agent for consistent communication Instead of using separate AI tools, you can have an AI agent trained to write emails that truly fit your company. This ensures consistency in your communication and saves time.
- Automate your email flows Use AI-driven tools such as Klaviyo, ActiveCampaign or Mailchimp AI to set up automatic email sequences. Think of welcome emails, abandoned cart emails and personalised offers.
- Analyse and optimise with AI AI can help continuously improve the performance of your emails. By analysing open rates, click-through rates and conversions, AI can make recommendations for improvements.

