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Jamie Schelling - BE Digital

Written by

Digital Marketing & AI Automation

Updated on 20 March 2025

Using AI for an effective email marketing flow

Email marketing is still one of the most powerful marketing channels. But where setting up effective campaigns used to take a lot of manual work, AI now offers ways to make this process smarter and more efficient.
With AI you can not only come up with subject lines and personalise emails faster, but also automate complete email marketing flows. This goes further than just generating generic copy. By training AI agents on your tone of voice, you create emails that fit your company and target audience perfectly. In this article you'll read how to approach this and which tools you can use for it.

The role of AI in email marketing

AI can be used in several ways to improve your email marketing. These are the main applications:
  1. Smart subject selection AI analyses customer data and trends to generate relevant email topics that match your target audience. This means you no longer have to come up with what to write about yourself.
  2. Personalisation at scale AI can personalise emails based on customers' previous interactions, behaviour and preferences. This makes emails feel more relevant and increases the chance of conversion.
  3. Automation of email flows AI helps set up automated email sequences, such as welcome series, repeat purchase campaigns and abandoned cart emails. This saves time and increases the effectiveness of your campaigns.
  4. A/B testing and optimisation AI can automatically test different versions of emails and determine which performs best. This helps improve your open rates and click-through rates.
  5. AI agents for advanced content creation Instead of having standard AI tools generate individual emails, you can train an AI agent that understands how your company communicates. This ensures the copy doesn't feel generic or distant, but fits your brand and tone of voice completely.

From generic AI to trained AI agents

Many companies currently use AI mainly to generate individual emails with tools such as ChatGPT or Jasper AI. But this often stays superficial and lacks your company's unique style. The next step is to deploy a trained AI agent.
An AI agent is an AI model that is specifically tailored to your company. This means that it:
  • Learns your tone of voice and writing style.
  • Understands your target audience and chooses relevant topics.
  • Can set up complete email campaigns based on your strategy.
By training an AI agent, you make sure your emails are not only written more efficiently, but also genuinely fit your brand identity.

How to use AI concretely for email marketing

Want to apply AI within your email marketing? Here are some practical steps:
  1. Define your strategy Before you deploy AI tools, it's important to be clear about what you want to achieve with your email marketing. Do you want to generate more leads? Inform your customers better? Or stimulate repeat purchases?
  2. Use AI for subject selection and content creation AI can help come up with email topics and write copy. You can, for example, ask ChatGPT for ideas for a newsletter series or a personalised email campaign.
  3. Implement an AI agent for consistent communication Instead of using separate AI tools, you can have an AI agent trained to write emails that truly fit your company. This ensures consistency in your communication and saves time.
  4. Automate your email flows Use AI-driven tools such as Klaviyo, ActiveCampaign or Mailchimp AI to set up automatic email sequences. Think of welcome emails, abandoned cart emails and personalised offers.
  5. Analyse and optimise with AI AI can help continuously improve the performance of your emails. By analysing open rates, click-through rates and conversions, AI can make recommendations for improvements.

Want to have an AI agent trained for your email marketing?

Many companies get stuck writing emails that genuinely fit their brand. Standard AI tools can help, but often lack the nuance and tone of voice of your company.
At BE Digital we train AI agents that are tailored to your brand. This means you get an AI assistant that understands your writing style and strategy and effortlessly generates emails that match your target audience. Curious where your company is still leaving digital growth opportunities untapped? Request the no-obligation BE Digital scan and discover how AI makes your email marketing and digital operation smarter and more effective.

Frequently asked questions

How can AI help with email marketing?

AI helps with smart subject selection, personalisation at scale based on behaviour and preferences, and automating email flows such as welcome series and abandoned basket emails. AI can also run A/B tests automatically and agents can be used for advanced content creation.

What is a trained AI agent for emails and why is it better than standalone AI tools?

An AI agent is an AI model tailored specifically to your business. It learns your tone of voice and writing style, understands your target audience and can set up complete campaigns. Standalone tools such as ChatGPT or Jasper AI often stay superficial and miss your unique style.

Which tools can I use to automate email flows with AI?

The article mentions AI-driven tools such as Klaviyo, ActiveCampaign and Mailchimp AI for setting up automated email sequences. Think of welcome emails, abandoned basket emails and personalised offers. For ideas and copy you can also use ChatGPT.

Where do you start with AI in your email marketing?

Start by defining your strategy: do you want more leads, to inform your customers better or to encourage repeat purchases? Then use AI for subject selection and content, implement an AI agent for consistent communication, automate your flows and analyse and optimise performance.

Jamie Schelling - BE Digital

About the author

Digital Marketing & AI Automation

Jamie Schelling is a Digital Marketing & AI Automation specialist at BE Digital. She combines data, campaigns and automation to make digital performance visible and to improve it structurally.