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Jamie Schelling - BE Digital

Written by

Digital Marketing & AI Automation

Updated on 7 October 2024

What are Users, Sessions and Pageviews in Google Analytics?

In Google Analytics, the basic metrics users, sessions, and pageviews are essential for gaining insight into the behaviour of visitors on your website. These terms may seem confusing at first glance, but by understanding them you can analyse more effectively how your website is performing. Let's clarify each of these concepts.

Users

Users refers to the unique visitors who have visited your website. Each visitor is assigned a cookie that allows Google Analytics to distinguish between a new and a returning visitor.
  • New users: These are the people who visit your website for the first time.
  • Returning users: Visitors who have been on your website before.

Example scenario:

Say you run a blog and you see an increase in the number of new users. This can indicate that your marketing strategies are working and attracting new people to your website. However, if you have few returning users, that can be a sign that people don't find your content interesting enough to come back, and this can be a reason to adapt your content strategy.

Sessions

A session refers to a period during which a user is active on your website. In most cases a session lasts 30 minutes, but this can be adjusted. It covers everything a user does on your website within that time, such as viewing multiple pages or performing an action. Every time a user enters your website and interacts with it, a new session begins.

How does it work?

Say a user views your website in the morning and comes back later in the day to read more information. In this case two sessions are recorded, even if it is the same person. It's good to know that sessions are a valuable way to measure how often people return to your site and how long they stay active.

Why is this important?

The number of sessions gives an indication of the activity on your website. A long session duration or multiple sessions per user can indicate that people are interested in your content and keep coming back. On the other hand, a short session duration or a low number of sessions can indicate that users quickly drop off or don't find what they're looking for.

Pageviews

A pageview is recorded every time a page on your website is loaded or reloaded. This means that if a user visits the same page multiple times during a session, each visit is counted as a separate pageview.

Example:

If you see that certain pages of your website get more views than others, this can be a sign that this content is popular or important to your visitors. On the other hand, low engagement or few pageviews can mean that some parts of your website are not attractive enough or are hard to find.

Why is this useful?

The number of pageviews per session can be an indication of how deeply visitors navigate through your website. Many pageviews per session can indicate that visitors are interested in what you have to offer, while a low number of pageviews can mean that your users quickly drop off or don't find what they're looking for.

Conclusion

Understanding the basic metrics such as users, sessions and pageviews in Google Analytics is crucial to getting a good picture of how your website is performing. Users show who is visiting your website, sessions give insight into how long visitors are active, and pageviews show which pages are viewed the most. By analysing these metrics, you can work in a more targeted way on improving your website and increasing your visitors' engagement. Whether it's about attracting new visitors or retaining returning ones, this data gives valuable insights for managing your website more effectively. Still not entirely clear or want help from an expert? Get in touch with us, no obligation. 

Frequently asked questions

What is the difference between users and sessions in Google Analytics?

Users are the unique visitors to your website, while a session is a period in which a user is active on your site. The same person can therefore have several sessions, for example if they visit in the morning and return later in the day.

How long does a session last in Google Analytics?

In most cases a session lasts 30 minutes, but this can be adjusted. Everything a user does on your website within that time, such as viewing several pages or performing an action, belongs to the same session.

What counts as a pageview in Google Analytics?

A pageview is recorded every time a page on your website is loaded or reloaded. If a user visits the same page several times during a session, each visit counts as a separate pageview.

What do many pageviews per session say about my website?

Many pageviews per session can indicate that visitors are interested in what you have to offer and navigate deeply through your website. A low number can mean that users drop off quickly or cannot find what they are looking for.

Jamie Schelling - BE Digital

About the author

Digital Marketing & AI Automation

Jamie Schelling is a Digital Marketing & AI Automation specialist at BE Digital. She combines data, campaigns and automation to make digital performance visible and to improve it structurally.