training
Spaarnesant kick-starts ChatGPT adoption with a training programme for all staff members
Company: Spaarnesant
meet:
Spaarnesant
the challenge
Spaarnesant saw that AI offers opportunities to work faster and more consistently, but that without guidance, usage remains fragmented. Some colleagues were already experimenting, while others didn't know how to start or how to improve results. At the same time, there were clear concerns about safe use, especially around sensitive information and uploading documents.
The question was therefore practical:
how does the staff office make sure colleagues use AI safely and effectively, and that its use truly becomes part of daily work?
our solution
adoption in steps, with room to practise
- first get the technical foundation in order
- Programme structure
- 3 trainings per group, spread over the period from September to November 2025.
- 5 groups, with a mix of roles and departments, on average 9 to 10 participants per group (maximum 10) so that there was enough attention for each participant.
- Sessions of approximately 2 hours, with 4 weeks between training 1 and 2 and 6 weeks between training 2 and 3, so that application in daily work was central.
- content: from basics to embedding
- support between and after the trainings
After each step, participants received templates, prompt tips and documentation to fall back on, so that usage did not depend on the training moments alone. For questions afterwards, BE Digital remained available by email, so that blockers were resolved quickly and adoption could continue.
the result
The training programme went very successfully. The goal of getting staff office employees to work with AI safely and effectively has been achieved. Most participants now use AI daily to support a variety of tasks.
48
participants trained
spread over 5 groups, with 3 sessions per group, a total of 15 on-site sessions.
Other KPIs:
- structural use of AI in recurring tasks.
- time savings in, among other things, summarising information, drafting and rewriting texts, preparing presentations, structuring notes and answering questions faster.
- internal knowledge sharing via GPTs: employees created GPTs that are also used by others, such as an HR GPT for questions about HR topics and an IT GPT for technical questions.
- more independence: teams learned how prompts and GPTs are built and improved, so that usage keeps growing internally without continuous external guidance.
what the client says
“Pleasant collaboration, great result!”
“In 2025, BE Digital guided the staff organisation of Stichting Spaarnesant in working with AI. We chose an approach in which employees are taken through the use of ChatGPT and a few other AI applications in 3 sessions. BE Digital translates the material to the practice of our employees, and has helped us set up the working environment properly for the use of ChatGPT within our context. The employees are enthusiastic, and with BE Digital's approach, AI adoption has turned out well. Pleasant collaboration, great result!”
the BE Digital Touch
This programme worked because adoption was set up as a process, not as a one-off training. By spreading out the sessions and giving assignments to take away, usage was directly linked to daily work. Safety and practical agreements were central from the start, so that colleagues could work with confidence.
The combination of training, templates and aftercare gave Spaarnesant calm and predictability, and teams could carry on independently afterwards with a shared way of working.
calm and predictability
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